FAQ

Table of Contents
- - Where is the best place to contact Empress Suma?
- - Are commissions open at the moment?
- - Where can I find the Paypal account?
- - Is there any refund Policy?
- - What are the sizes of the printed artworks?
- - Does Empress Suma have any art degree?
- - Where does the "Ethereal Semi-realistic style" name come from?
- - Where are the Original Paintings sold?
- Which is the best way to contact Empress Suma?
On the email: empresssumaofficial@gmail.com, or on her social media, such as @empress.suma on Instagram, or @empresssuma on Discord.
- Are commissions open at the moment?
Yes. If they ever close, it will be announced on website and social media.
- Where can I find the Paypal account?
It will be sent on an email as a response from the Commissions form. In case you wanna share tips, you can on her Linktree: Tips Support
- Is there any refund Policy?
Time worked = pricing. If a commission is cancelled before the final payment, the hours worked will still be paid from the first payment, returning to the owner the resting result of the unfinished commission.
- What are the sizes of the printed artworks?
Despite there can be variations depending on the format and personal choices, usually are A4 and A3.
- Does Empress Suma have any art degree?
No. She is a self taught artist.
- Where does the "Ethereal Semi-realistic style" name come from?
Many times, followers and friends have mentioned the word "Ethereal" while describing the Empress' art.
- Where are the Original Paintings sold?
Currently, on local markets around Baden-Württemberg. They are always announced on social media and Events.